I am A DESIGNER,
a formally trained architect and planner, turned service designer and strategist. I apply human-centered design to businesses, organizations, and the built environment. I practice design to improve the quality and productivity of our interactions with everyday systems and services. In short, I am a problem solver.
design strategy (surveys, research, ideation, synthesis, prototyping, testing, and implementation) and project management (organization, collaboration, project planning, design briefs, and research reports).
IN MY WORK, I
"The truth, however, is more complex, for in design, the awareness of self is the beginning of responsibility. But only the beginning. The next step is to take into account the needs of other people." -Ralph Caplan